Our Latest Thinking
Explore our case studies, research, and point of view on
the latest trends and topics affecting the industries we serve
Developmental Disabilities HCBS Waiver Consolidation
A state HHS agency managing $600M+ in Medicaid-funded intellectual and developmental disability services needed to consolidate multiple age-based HCBS waivers into a single program — while simultaneously modernizing…
Timely Access to Behavioral Health Services
A state’s behavioral health administration managing a $3.4B system serving 330,000+ individuals annually needed to transform how crisis and inpatient referrals are coordinated across its provider network. Behavioral…
HHS Transformation Experience
An end-to-end demonstration of how AI-driven modernization transforms the constituent journey across Health and Human Services programs — from eligibility determination and enrollment to service access for the most vulnerable populations.
Cybersecurity NIST Controls Implementation
A ransomware attack on a state health agency disrupted critical public services for months, cost over $48 million in direct remediation, and forced the state’s central IT organization to run…
Intelligent Document Processing
An enterprise document scanning solution built for LTSS and Medicaid waiver programs. The tool ingests paper-based forms, extracts discrete data elements using AI-powered recognition. It populates structured records — eliminating manual data-entry bottlenecks and reducing error rates that trigger compliance findings.